“You can do a lot if you’re properly trained, it’s all to do with the training” - Queen Elizabeth II
When is an employee deemed trained effectively in employment policies and procedures? An excellent sense check is to imagine the worst-case scenario played out in any particular area, then examining whether the training expectation is actually being fulfilled properly. Is it a fluid, progressive programme that facilitates colleagues to live, breathe and keep up to date with your values, policies or procedures or is it a mere sign-off hidden in a ring-binder on a dusty shelf in the back office?